CANADEM

 

~ Logistics in Crisis ~
Prabhu Govindaraj with WFP in Angola
Emergency Logistics Officer

My name is Prabhu Govindaraj. I was seconded to WFP by CANADEM for 6 months (May to Nov 2022) in Angola. First off, I was sent to Ondjiva, the capital of Cunene to join the team of two nutritionists who were managing the whole operation. After two weeks of presence, the team of nutritionists left to another office and left me alone in that underdeveloped place, with only the most basic items available, very bad network, very low cash availability, harsh weather, difficult road conditions to the field, but continued to support the people who needed the most.

Upon taking up the whole operation, I was the only person to coordinate with suppliers, coordinate with partners to communicate with beneficiaries, organize with transporters, fuel up the trucks and cars, arrange to load the trucks from the supplier and follow the trucks to the distribution point.  With the help of national partner, we were able to distribute to 2,574 families which is 18,018 individuals in most remote areas.

In total, we completed three cycles of distribution to vulnerable people in southern Angola – Cunene. At the end of 3rd cycle distributions in the Namacunde region, people (beneficiaries) showed signs of improvement and their happiness showed us that our distribution positively benefited the vulnerable people. Quantity can be measured in numbers but quality can only be experienced.

In the Curoca region, I was not allowed to travel as the roads were being cleared for mines, but I managed to travel with the UN Mission and visited the areas for distribution.  In RuaCana in Curoca district, we distributed it to people as per the group, but from one village people came a day earlier and were waiting to get the food.

The meeting with the same village people: The people of a small group of about 14 families came and sat at the distribution site for hours. After talking to them by myself with an interpreter, I came to know that they all came a day earlier to see the distribution and they will stay the whole night before they could benefit from the distribution. So, the group of ladies with their young children stayed the whole night at the RuaCana distribution site. This group belongs to the Vatwa tribe from the Curoca region, who are basically nomads of different tribes.

After spending the night at the distribution site, the nomad group came to receive their ration and thanked the group distributing and made jokes to people and left the site.

Most times, it was not possible to have your breakfast or lunch but we still made sure to distribute food to people.  In Cunene, we spent hours saving days to ensure our distributions are carried out without any challenges. During the whole operation, I managed to save 87% of donor money for transportation. Despite the challenges encountered, the immense level of satisfaction is overwhelming at the end of the day in distributing food to vulnerable people.

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Respect for the environment
An ever-increasing awareness that caring for the environment is the responsibility of us all, regardless of our area of expertise or profession, has propelled CANADEM to place more focus on our own global footprint as well as that of our sector. During this Period, we have embarked on a challenge to enhance our learning regarding the environment and how we interact with it – including efforts to create a baseline and targets for improving how we deal with our natural environment. We are therefore making a conscious and transparent effort to measure and manage the way we affect the natural world around us, hopefully becoming better caretakers along the way.
Impact Driven
CANADEM has always valued the positive impact we make in the world as a foundation of our work. It is this guiding principle that has led us to form lasting partnerships, in support of other entities, if we feel they can add greater value than we can at CANADEM. Searching for our comparative advantage, while avoiding falling into a simple race to find funding opportunities, is therefore essential to CANADEM. As we see an increasing number of individuals suffering from the consequences of conflict in the world, and prepare for even greater numbers of environmental disasters, the need to prioritise the areas where we can make a real difference and combine our efforts with like-minded entities, is vital to achieving success.
Efficiency
The objective of CANADEM’s leadership has always been to find the most innovative and cost-effective ways to contribute to communities in need, and not to place the growth of numbers and our budgets at the centre of our efforts. As a result, we have adopted a light footprint in terms of our human resources complement and infrastructure, making use of the latest technology, and empowering our small team to be as innovative and flexible in solving problems as our procedures allow. Our structures allow us to scale up and down as required, and for staff to work in different teams, according to the needs of the moment. Our 30 years of experience has taught us what our core capacities are and how to allocate precious resources.
Accountability & Transparency Values
From CANADEM’s earliest beginnings as a Government of Canada project, and during its rapid evolution into an independent NGO with its roots in international service, the principles of accountability and transparency have been a component of CANADEM’s DNA. Accountability for the use of public funds has been incorporated into procedures that needed to respond to the high standards of government. Transparency has been the vehicle to ensure the vital accountability that CANADEM maintains. CANADEM’s headquarters team is a well-trained group of committed individuals who believe in the important work they do – including the conviction that providing the best value possible to the communities and donors we serve is a primary component of our job. CANADEM’s rules and procedures are therefore established to ensure that every step of the way we are confident of our work, and can demonstrate its efficiency and effectiveness.
People-Centered Values
Our work is about deploying people to help people. It is therefore of paramount importance to us that we are all relating to individuals in our chain of service delivery in a way that is respectful, understanding, considerate, and that brings out the best in us. Our internal working context is designed to foster humanity, fairness and support among our staff, which in turn aims to foster those same qualities among the experts we deploy. We have invested in a team of individuals (our Duty of Care Team), who provide a safety net for those experts we deploy. By taking care of our staff members and our deployed experts, we ensure that we have an effective flow of communication between all aspects of our operation. Our experienced and motivated staff feel supported, and are in turn able to support our experts in times of stress and prevent any potential problems from occurring.
Diversity & Inclusion Values
Ensuring an inclusive workplace that integrates diversity in terms of gender, language, culture, ethnicity and religion, is of prime importance for CANADEM both internally and with regards to our work with partners. We have made significant progress in attracting experts from 178 countries around the world – including from countries that are recipients of international assistance – so that a diversity of perspectives, understanding and expertise may be integrated into all operations that CANADEM supports. From our fair and transparent selection process, to our supportive Duty of Care Team (which ensures that individuals deployed have the resources they need to feel comfortable and confident in their work), we have invested significant energy in fostering diversity and inclusion within our roster system, in our election monitoring deployments, and in our own direct implementation of programming, at headquarters and in the field.
Partnership Values
The majority of our experts work within the assistance operations of our partners. Partnership is therefore of primary importance and value to us, and is key to the way we operate. Our many long-term relationships with other actors have been forged by promoting trust and understanding. The ability to work together with other actors, and not in competition, has allowed CANADEM to enhance the work of governments or organizations by injecting vital expertise, and targeting it where it is needed most. We believe that we can create a greater impact, when we work in partnership.